Privacy Policy

1. Scope of application privacy policy

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

The use of our website is generally possible without providing personal data. Insofar as personal data (for example name, address or e-mail addresses) is collected on our pages, this is always done, as far as possible, on a voluntary basis.

This privacy statement sets out the steps Camille Bauer Metrawatt AG has taken to comply with data protection requirements under Swiss and EU law and other applicable laws governing the collection, storage, use and transfer (“processing”) of personal data.

This statement describes how Camille Bauer Metrawatt AG processes personal data received from you through a website or application. This statement applies solely to personal data collected by Camille Bauer Metrawatt AG, e.g. via websites, e-mail and other online tools and applications.

The Swiss Data Protection Act (DSG) and any applicable law from the European Data Protection Regulation (DSGVO) apply.

 

2. Processing of personal data; nature, purpose and their use

When you visit our website www.camillebauer.com, information is temporarily stored in so-called log files on our server. This is information that the browser of your end device automatically sends. Namely:

  • IP address
  • Date and time of the request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code
  • Amount of data transferred in each case
  • Web page from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software

 

The aforementioned data will be processed by us for the following purposes:

Personal data is any information that relates to an identified or identifiable person. A data subject is a person about whom personal data is processed. Processing includes any handling of personal data, regardless of the means and procedures used, in particular the storage, disclosure, acquisition, deletion, storage, modification, destruction and use of personal data.

Camille Bauer Metrawatt AG processes the personal data that is required to provide our services in an effective and user-friendly manner as well as permanently, securely and reliably.

As a matter of principle, Camille Bauer Metrawatt AG only processes personal data with the consent of the data subject, unless the processing is permitted for other reasons, for example to fulfill a contract with the data subject and for corresponding pre-contractual measures, to protect our overriding legitimate interests, because the processing is evident from the circumstances, or after prior information. In this context, we process in particular information that a data subject transmits himself or herself when contacting us – for example, by letter, e-mail, contact form, telephone or social media – and may store such information in a customer relationship management system (CRM system), in online store software or with comparable tools.

Camille Bauer Metrawatt AG processes personal data for the period of time required for the respective purpose or purposes. In the case of longer-term storage obligations due to legal and other obligations to which we are subject, we restrict the processing accordingly.

Camille Bauer Metrawatt AG may have personal data processed by third parties – also abroad. Such order processors process personal data on our behalf. Camille Bauer Metrawatt AG ensures that such third parties guarantee appropriate data protection.

Camille Bauer Metrawatt AG is present on social media platforms and other online platforms in order to communicate with customers and interested persons and to be able to inform them about our offer. The General Terms and Conditions (GTC), data protection declarations and other provisions of the respective operators apply in each case.

 

Legal basis for the processing of personal data

Camille Bauer Metrawatt AG processes personal data in accordance with Swiss data protection law (DSG) as well as other applicable data protection laws (e.g. DSGVO).

 

3. Processing of personal data

Camille Bauer Metrawatt AG collects and processes personal data from

  • Camille Bauer Metrawatt AG registered or unregistered visitors to its websites;
  • Contact persons and employees of suppliers, dealers, vendors and providers of Camille Bauer Metrawatt AG products and product parts;
  • customers, purchasers and recipients/beneficiaries or interested parties of the products and services of Camille Bauer Metrawatt AG or their contact persons and employees;
  • Contacts and employees of business partners and affiliates and other commercial and economic partners;
  • recipients of newsletters from Camille Bauer Metrawatt AG;
  • Participants in market research and opinion surveys conducted by Camille Bauer Metrawatt AG;
  • Participants in courses, seminars and other events offered by Camille Bauer Metrawatt AG;
  • Users of the WIFI offered by Camille Bauer Metrawatt AG in its business premises and other locations;

 

(all together business partner).

The personal data of the business partners is generally collected directly from the data subjects in the context of the use of the websites, when inquiring about or using products or services, submitting reviews and reports, participating in market or other surveys, at events of Camille Bauer Metrawatt AG or in direct communication with Camille Bauer Metrawatt AG via e-mail, telephone or other means.

However, they may also be collected indirectly, namely when business is conducted for the benefit of or for delivery to a business partner by another business partner, on the recommendation of third parties (e.g. recommendation by acquaintances of the business partner) or by obtaining or purchasing supplementary information from third party data sources (e.g. social media, address dealers).

Camille Bauer Metrawatt AG processes the following categories of personal data by name:

Personal Data and Contact Information: This includes, but is not limited to, first and last name, home address, place of residence, telephone number, e-mail address, age, date of birth, gender, marital status, family members, details of any secondary contact, photograph, details of function, details of previous business dealings with these persons, details of business transactions, inquiries, quotations, offers, conditions and contracts, details of professional or other interests of the persons;

Data related to delivery and sales as well as orders and purchases: This includes, but is not limited to, payment details, credit card details and other payment details, billing and delivery address, products and services delivered and sold as well as ordered and purchased;

Data related to the marketing of products and services: This includes, but is not limited to, information about marketing activities such as receipt of newsletters, newsletter opt-ins and opt-outs, documentation received, invitations and participation in events and special activities, personal preferences and interests, etc.

Data in connection with the use of the websites: This includes, but is not limited to, IP address and other identifiers (e.g., username on social media, MAC address of smartphone or computer, cookies, web beacons, pixel tags, log files, local shared objects (Flash cookies) or other technologies that collect personal data in an automated manner), date and time of visit or use of the Websites, pages and content viewed, referring websites, etc.;

Data related to communication: This includes in particular, but is not limited to, preferred communication channel, correspondence, language of correspondence and communication with Camille Bauer Metrawatt AG (including recordings of communication), etc.;.

For telephony and e-mail traffic, Camille Bauer Metrawatt AG uses the Microsoft Exchange Online service, which is operated in the Microsoft Azure Cloud in Western Europe. The stored contact data is thus synchronized with the Microsoft cloud service Azure Active Directory (AAD). The data and information which must be transmitted to SFF in connection with telephony and e-mail are treated as strictly confidential. CAMILLE BAUER METRAWATT AG only uses the data that is necessary for communication by telephone or e-mail. The privacy policies of Microsoft and Microsoft Azure can be found under the following links:

Privacy Policy Microsoft:

https://www.microsoft.com/de-de/trustcenter/privacy

Microsoft Azure Privacy Policy:

https://www.microsoft.com/de-de/trustcenter/cloudservices/azure

 

4. Disclosure of data to third parties (incl. joint controllers and commissioned data processors)

Your data will be transferred to our partners (third parties) as far as the order processing makes it necessary. If we pass on data to external service providers, technical and organizational measures will be taken to ensure that the transfer is in accordance with the legal provisions of data protection. If you provide us with personal or company-related data of your own accord, we will not use, process or pass on this data beyond the scope permitted by law or specified by you in a declaration of consent. Furthermore, we will only pass on your data to external service providers to the extent that this is necessary for the processing of the contract and they have agreed to the corresponding confidentiality and due diligence provisions. Furthermore, we will only pass on your data if we are obliged to do so by law or by official or court orders.

 

5. Cookies

Camille Bauer Metrawatt AG uses cookies (session cookies as well as temporary and permanent cookies) on our website. These are small files that your browser automatically creates and that are stored on your terminal device (laptop, tablet, smartphone, etc.) when you visit our site. A cookie does not mean that we can identify you in every case.

The use of cookies serves on the one hand to log the frequency of use, number of users and behavior on our website, to increase the security of website use and to design our information offering in a user-friendly way. As soon as you leave the website, these cookies are automatically deleted.

In addition, we also use temporary cookies to optimize user-friendliness, which are stored on your end device for a certain fixed period of time. If you visit our site again to use our services, it is automatically recognized that you have already been with us and what entries and settings you have made so that you do not have to enter them again.

You can configure your browser settings so that no cookies are stored on your computer. Complete deactivation of cookies may mean that you cannot use all the functions of our website.

By continuing to use our website and/or agreeing to this privacy policy, you consent to cookies being set by us and thus to personal usage data being collected, stored and used, even beyond the end of the browser session. You can revoke this consent at any time by activating the browser setting to refuse third-party cookies.

 

6. Server-Log-Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type/browser version
  • Operating system used
  • Referrer URL
  • Host name of the accessing computer
  • Time of the server request

 

This data cannot be assigned to specific persons. A combination of this data with other data sources is not made. We reserve the right to check this data retrospectively if we become aware of concrete indications of illegal use.

 

7. Analysis tools

 

a) Customer surveys

Our website v All of the above points naturally also apply to our customer surveys. The customer surveys are anonymous. In order to be able to contact you after the survey, if necessary, you have the option of voluntarily entering your first and last name. You can object to the use of your data at any time by sending an e-mail to datenschutz@camillebauer.com.

b) Google Analytics

Our website uses the web analytics service Google Analytics from Google Inc, USA. Google Analytics uses cookies (see under Cookies). These enable an analysis of the use of our website offer incl. IP addresses by Google in the USA. We would like to point out that on this website Google Analytics has been extended by the code “gat._anonymizeIp();” to ensure anonymized collection of IP addresses (so-called IP masking). If anonymization is active, Google truncates IP addresses within member states of the European Union or in other contracting states to the Agreement on the European Economic Area, which is why no conclusions can be drawn about your identity. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. Google observes the data protection provisions of the “Swiss-USA Privacy Shield” agreement and thus has an adequate level of data protection. Google uses the information collected to evaluate the use of our websites for us, to compile reports for us in this regard and to provide other related services to us. You can find out more at http://www.google.com/intl/de/analytics/privacyoverview.html, in particular regarding the possibility of deactivating Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=de.

 

8. Social-Media-Plug-in

Camille Bauer Metrawatt AG uses the social plug-ins listed below on its website to make its company better known. The underlying promotional purpose is to be regarded as a legitimate interest within the meaning of the DSG and the DSGVO. The responsibility for data protection-compliant operation is to be ensured by their respective providers. The data processing in connection with these plug-ins are carried out with your consent when you use them.

If you use the services of these social networks independently of or in connection with our website, the social networks evaluate your use of the plug-in. In this case, information about the plugin is forwarded to the social networks.

 

a) Twitter

Plug-ins of the short message network Twitter Inc. are integrated on our website. You can recognize the Twitter plug-ins (“Twitter” button) by the Twitter logo and the addition “Twitter”. When you call up a page of our website that contains such a plug-in, a direct connection is established between your browser and the Twitter server. Twitter thereby receives the information that you have visited our site with your IP address. If you click the Twitter button while you are logged into your Twitter account, you can link the content of our pages on your Twitter profile. This allows Twitter to associate the visit to our pages with your user account.

We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Twitter. Further information on this can be found here https://twitter.com/privacy.

b) LinkedIn

Plug-ins of the social network LinkedIn Corporation, USA, are installed on our website. You can recognize the LinkedIn plug-in (“LinkedIn Recommended” button) by the LinkedIn logo . If you call up a page of our website that contains such a plug-in, a direct connection is established between your browser and the LinkedIn server. LinkedIn thereby receives the information that you have visited our site with your IP address. If you click the LinkedIn button while logged into your LinkedIn account, you can link the content of our pages on your LinkedIn profile. This allows LinkedIn to associate the visit to our pages with your user account. We point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by LinkedIn. You can find further information at https://www.linkedin.com/legal/privacy-policy.

c) Google Maps

Google Maps services are used on our website (e.g. in-screen or via interfaces / API). Google LLC, USA, may therefore process information about your actual location. Google uses various technologies to determine your location, such as IP addresses, GPS and other sensors that provide Google, for example, information about nearby devices, WLAN access points or mobile phone masts.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google’s privacy policy at https://policies.google.com/privacy?hl=de&gl=de.

d) Youtube

Our Internet pages contain at least one plug-in from YouTube, belonging to Google Inc. located LLC 901 Cherry Ave. San Bruno, CA 94066 USA. As soon as you visit a page of our website that is equipped with a YouTube plug-in, a connection to the YouTube servers is established. In doing so, the YouTube server is informed which specific page of our website you have visited. If, on top of this, you are logged into your YouTube account, you would enable YouTube to assign your surfing behavior directly to your personal profile. You can negate this possibility of association if you log out of your account beforehand. For more information on the collection and use of your data by YouTube, please refer to the privacy notices there at http://www.youtube.com/t/privacy.

e) Facebook

Plugins of the social network Facebook, provider Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA, are integrated on our pages. You can recognize the Facebook plugins by the Facebook logo or the “Like button” (“Like”) on our page. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/.
When you visit our pages, a direct connection is established between your browser and the Facebook server via the plugin. Facebook thereby receives the information that you have visited our site with your IP address. If you click the Facebook “Like” button while logged into your Facebook account, you can link the content of our pages on your Facebook profile. This allows Facebook to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Facebook. For more information, please refer to Facebook’s privacy policy at http://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to associate your visit to our pages with your Facebook user account, please log out of your Facebook user account.

f) Instagram

Functions of the Instagram service are integrated on our website. These functions are offered by Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the content of our pages to your Instagram profile by clicking on the Instagram button. This allows Instagram to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. You can find more information under http://instagram.com/about/legal/privacy.

g) XING

Plug-ins of the social network XING SE, Germany, are installed on our website. You can recognize the LinkedIn plug-in (“XING” button) by the XING logo. When you call up a page of our website that contains such a plug-in, a direct connection is established between your browser and the XING server. LinkedIn thereby receives the information that you have visited our site with your IP address. If you click on the XING button while logged into your XING account, you can link the content of our pages on your XING profile. This allows XING to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by XING. You can find further information at https://www.xing.com/app/share?op=data_protection.

 

9. Newsletter

With your consent, you can subscribe to our newsletter, with which we inform you about our current interesting offers.

For the registration to our newsletter we use the so-called double-opt-in procedure. This means that after your registration, we will send you an e-mail to the specified e-mail address, in which we ask you to confirm that you wish to receive the newsletter. If you do not confirm your registration within 24 hours, your information will be blocked and automatically deleted after one month. In addition, we store your respective IP addresses used and times of registration and confirmation. The purpose of this procedure is to be able to prove your registration and, if necessary, to clarify a possible misuse of your personal data.

You can revoke your consent to the sending of the newsletter at any time and unsubscribe from the newsletter. You can declare the revocation by clicking on the link provided in every newsletter e-mail or by sending a message to the contact details provided above. The data processing operations already carried out remain unaffected by the revocation.

To send our newsletter, we use the list provider Campaign Monitor (404/3-5 Stapleton Ave, Sutherland NSW 2232, Sydney, Australia). When you register for our newsletter, the data (name, e-mail address) that you provide during newsletter registration is transferred to Campaign Monitor and stored there. The service provider Campaign Monitor is based in Australia, the data is processed on servers / data centers in the USA. Campaign Monitor offers extensive analysis options about how the newsletters are opened and used. For more information about Campaign Monitor and Campaign Monitor’s privacy policy, please click here: http://www.campaignmonitor.com/privacy/.
If you do not want any analysis, you must unsubscribe from the newsletter.

 

10. Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognizes visits by companies to our website based on IP addresses and shows us publicly available information for this purpose, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behavior on our website and processes domains from form entries (e.g., “leadinfo.com”) to correlate IP addresses with companies and improve the services. For more information, please visit www.leadinfo.com. On this page: http://www.leadinfo.com/en/opt-out you have an opt-out option. If you opt-out, your information will no longer be collected by Leadinfo.

 

11. Information, deletion and correction

You can request information about your data stored by us at any time. For this purpose, we ask you to send a request for information by e-mail to the address below. Together with the request, a proof of identity to the same address is required.

You have the possibility to request the deletion or correction of your data at any time. Of course, you are also entitled at any time to revoke your consent to the use or processing of personal data with effect for the future. To do this, we ask you to write to us by e-mail at datenschutz@camillebauer.com.

Stored data will be deleted by us when they are no longer needed for the specified purpose.

Regarding the deletion of data, it should be noted that we are subject to certain legal obligations, which provide for a retention obligation for certain data. We have to comply with this obligation. If you wish to delete data that is subject to the legal obligation to retain data, the data will be blocked in our system and only used to fulfill the legal obligation to retain data. After expiry of the retention period, your request for deletion will be complied with.

 

12. Right of objection

If your personal data is processed on the basis of legitimate interests, you have the right to object to the processing of your personal data if there are grounds for doing so that arise from your particular situation or if the objection is directed against direct marketing. In the latter case, you have a general right to object, which will be implemented by us without specifying a particular situation.

 

13. Data security

Camille Bauer Metrawatt AG will keep your data secure and will therefore take all reasonable measures to protect your data from loss, access, misuse or alteration. Our employees and contractual partners who have access to your data are contractually bound to secrecy and compliance with data protection regulations. In some cases, it will be necessary for us to pass on your requests to companies affiliated with us. In these cases, too, your data will be treated confidentially. We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

 

14. Contact details

This privacy policy applies to data processing by:

Person responsible:

Camille Bauer Metrawatt AG
Data Protection Officer
Aargauerstrasse 7
5610 Wohlen
Switzerland
datenschutz@camillebauer.com
www.camillebauer.com

 

Supervisory authority:

Eidgenössischen Öffentlichkeits- und Datenschutzbeauftrager, EDÖB
Feldeggweg 1
3003 Bern
Switzerland
https://www.edoeb.admin.ch/edoeb/de/home.html

 

15. Actuality and change of this privacy policy

Changes to this privacy policy will be published on this page. In this way, you can inform yourself at any time about what data we store, how we collect and use it. You can save and / or print the privacy policy here. The current privacy policy can be found at www.camillebauer.com.

 

Wohlen, 06. June 2023